Support

Frequently Asked Questions

How do I restore my purchase?

Open the app, go to the Profile tab, and tap "Restore Purchases". If you're on the paywall screen, tap the "Restore" link at the bottom.

How do I cancel my subscription?

Open the Settings app on your iPhone, tap your name, then Subscriptions. Find Crypto Cycle and tap Cancel Subscription. The app does not manage billing directly — all subscription management is handled by Apple.

Why are some coins locked?

Crypto Cycle offers a free tier with support for 6 coins (BTC, ETH, SOL, ADA, XRP, LTC). An active Pro subscription unlocks 20+ coins and advanced cycle analysis.

Why is data missing or delayed?

Market data comes from third-party providers (CoinPaprika, Binance) and may be delayed, temporarily unavailable, or subject to rate limits. Pull-to-refresh to retry.

Still need help?

Contact us at support@cryptocycle.app. We typically respond within 24 hours.

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